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About Family Works Central

Family Works Central’s vision is for Aotearoa New Zealand to be the best place in the world to grow up – a place where all children are safe, families and whānau are strong and communities are connected.


Family Works provides family solutions.

At Family Works we take a whole-of-family approach that builds on the skills and strengths of the individual and their family, whānau and community relationships.

Our support and interventions are tailored and targeted to ensure we’re working in a way that is right for the family, whānau and their specific circumstances. We know that by providing this seamless service at the right level and the right time, outcomes for families are improved regardless of their problems, and individuals become more resilient and better equipped for the future.

Read more about the way we work and our Family Solutions model – Te Ara Whānau.


Family Works is locally responsive and nationally supported.

Family Works is part of the not-for-profit organisation Presbyterian Support Central. Our federation structure sees seven regional organisations come together to provide nationwide support, collective efficiencies and a shared vision for the future.

Family Works has centres in more than 40 towns and cities nationwide and also provides home and community-based services.

But it’s Family Works’ on the ground presence in local communities that makes us different – and truly responsive to local needs. For Family Works Central that means we’re committed to supporting families across the lower North Island. We have centres in Wellington, Porirua, Hutt Valley, Wainuiomata, Wairarapa, Manawatu, Whanganui, Stratford, Hawera, New Plymouth and Waitara.


Family Works is both a lead agency and valued partner.

Family Works recognises that in order to achieve the best results we must partner with families, other agencies and referrers, schools, government and communities.

Our strong commitment to partnership means we’re able to coordinate services and ensure families have their needs met in the best way possible.

Our partners include government agencies, such as the Ministry for Children, Ministry for Social Development, Ministry of Justice, Department of Corrections and Ministry of Education, Children’s Teams, schools, Iwi, regional health and social service networks, Community Law and other fot-for-profit organisations.


Family Works is known for delivering great outcomes.

Family Works approach ensures great outcomes. With Family Works support:

  • children feel safe, loved and cared for
  • individuals and families make positive and lasting changes
  • relationships are strengthened
  • individuals, families and whānau overcome the effects of abuse and neglect
  • challenging behaviour is resolved
  • children, young people and parents increase in confidence and self-esteem
  • individuals, families and whānau develop their own skills, resources and support networks
  • connect with their community.


With Family Works support communities can change for the better and Aotearoa New Zealand can become the best place in the world to raise children.

For New Zealand, the result of Family Works support is:

  • a better return on social investment
  • less pressure on the welfare, health, education and criminal justice systems
  • more cohesive and supportive communities
  • children, young people, families, whanau and communities are safe, strong and connected.


Family Works at a glance

Family Works at a glance is a national Family Works publication that describes the way we work, the outcomes we achieve and why we do what we do. It also includes a handful of short stories about the people who have used our services.

Download Family Works at a glance.